Transfers to and from Burgas airport
Travel comfortably and safely to and from Burgas airport.
We offer competitive prices and professional service.
Burgas Taxi Transfer EOOD (the data controller), with its registered office at 36 Slaveykov Street, Burgas, registered in the Bulgarian Commercial Register at the Registry Agency under UIC 204283895, telephone: +359 8778 333 91; email: office@burgas.taxi
Our data protection officer:
Name: Aleksandar Abadzhiev
Email: abadjiev69@gmail.com
Burgas Taxi Transfer EOOD takes the protection of personal data seriously and collects and processes it only in accordance with local and European law. This privacy policy explains how we process your data, what personal information we may collect, why we collect it, how long we keep it and what rights you have.
We may collect personal data when you use our website or select and pay for our services. In most cases, we need this information to enter into a contract, meet a legal obligation or protect our legitimate interests. For some services, you choose to provide information about yourself and consent to sending it to us. Without these details, we cannot make a booking or provide a quote. Without identification details, we cannot enter into a car hire agreement with you.
Depending on the services you use, we may collect and process the following information:
General identification details:
Personal data you provide about other people
You may add someone as an additional driver or make a booking on behalf of another person, such as a friend, family member or colleague. In these cases, you are responsible for ensuring that the person knows their data is being provided to us and is familiar with our privacy policy.
Personal data received from other companies
We may also receive information about you from the business partners through whom you made your booking. For example:
Online platforms for chauffeur-driven car hire through which you booked may provide your booking details so that we can complete the agreement and supply the vehicle.
We collect your IP address when you visit our website. This identifies only your internet service provider (ISP) and does not contain information about you as an individual. We use it to understand where traffic to our website comes from.
Vehicle bookings
We use your personal data primarily to make and manage your booking, contact you if there is a problem with your request, and send an electronic booking confirmation.
Customer service
Our customer service team processes your data to help you make a booking and answer questions before, during or after your booking.
Customer feedback
We may use your contact details to send a short questionnaire asking for feedback on our services. This helps us understand and improve service quality and our business processes.
Protecting legal interests
In some cases, we may need to use your personal data to defend or resolve legal disputes, respond to regulatory inspections, appeal fines or decisions of the Road Safety Agency, submit insurance claims or deal with similar matters.
We most commonly collect and process personal data for the following purposes and on the following legal bases:
Processing necessary to enter into or perform a contract
Verifying the customer’s identity; booking a specific vehicle; preparing quotes, agreements and related contractual documents; managing and fulfilling orders; preparing accounting documents, such as invoices or receipts for services used; and sending notices relating to our products and services.
Processing necessary to meet a legal obligation
Meeting obligations under the Road Traffic Act, the Accountancy Act, the Tax and Social Insurance Procedure Code and related legislation for proper and lawful accounting; providing information to state commissions and regulatory bodies; and providing information to courts and law enforcement authorities.
Burgas Taxi Transfer EOOD uses third parties to assist with certain contractual activities or legal obligations. We do not provide your personal data to them until we have ensured that appropriate technical and organisational safeguards are in place, and we aim to maintain strict control over its protection.
Recipients may include insurers, intermediaries through whom you booked, external consultants and specialists, debt collection agencies, law firms, banks, security companies and commercial agents. Data is shared only for a valid reason and under a written agreement requiring the recipient to provide an adequate level of protection.
In some cases, we must provide personal data to meet legal requirements. Recipients may include regulatory bodies, state commissions, institutions and agencies, the National Revenue Agency, the National Social Security Institute, courts, prosecutors and other bodies entitled to receive this data under applicable law.
We may share information with payment service providers and other financial institutions involved in payments or payment guarantees. If you, or the holder of the card used to make the booking, request invoicing, we may need to share certain booking details with the payment provider and financial institution. This may include a copy of the booking confirmation or the IP address used to make the booking. We may also exchange information with relevant financial institutions when necessary to detect or prevent fraud.
Automated algorithms
We do not use automated decision-making tools.
The security of the data you entrust to us matters to us. We apply the appropriate technical and organisational measures available to prevent unauthorised access, unauthorised or malicious use, loss or premature deletion of information.
Burgas Taxi Transfer EOOD takes measures to protect your personal data against accidental loss and unauthorised access, use, alteration or disclosure. We have policies and procedures to prevent loss, misuse and unauthorised disclosure. Additional safeguards include access controls, physical security and reliable practices for collecting, storing and processing information. Our measures include:
Staff training on personal data processing, data protection legislation, this policy and related internal rules; information confidentiality; and ongoing employee training.
Defining controlled-access areas and restricting access to rooms where personal data is processed, including server rooms; organising physical access; identifying physical security equipment for dedicated rooms and cabinets under personal supervision; applying physical, organisational and technical safeguards; protecting documents; setting retention periods; and establishing rules for distributing, destroying, checking and monitoring the processing of information.
We retain the information collected about you and destroy it within the statutory time limits. Where no statutory period applies, we use our own retention periods and delete the data after all financial matters between us have been settled. We do not keep your data indefinitely.
Some retention periods are:
5 years after contract performance for claims under the limitation rules governing obligations and contracts; 10 years under the Accountancy Act for the retention and processing of accounting data; and 30 days for audio recordings.
International data transfers
Burgas Taxi Transfer OOD does not transfer your data to other countries, either within or outside the EU.
You may ask Burgas Taxi Transfer EOOD at any time for information about the personal data collected and stored about you. You may also ask us to correct, delete or update it. We provide the rights to object to and restrict processing, as well as rights relating to automated decision-making.
You may withdraw your consent to the collection, storage and use of your personal data by Burgas Taxi Transfer OOD at any time. Withdrawal does not affect processing lawfully carried out before that point.
Some rights, including erasure and objection to processing, may be restricted by applicable law.
Requests for access or correction must be submitted in person or by a person expressly authorised through a written power of attorney. Requests may also be submitted electronically in accordance with the Electronic Document and Electronic Signature Act.
When you exercise these rights, we may request additional information to verify your identity and keep your information confidential. We will consider your request under applicable law and respond within the statutory time limits.
Under applicable law, you may also lodge a complaint about unlawful processing of your data with the Commission for Personal Data Protection at 2 Prof. Tsvetan Lazarov Boulevard, Sofia 1592, or www.cpdp.bg.
This policy may change over time. Changes take effect as soon as they are announced. Please review this page regularly to stay informed about the information we collect, how and why Burgas Taxi Transfer EOOD uses it, and the circumstances in which we may share it with other parties.
For questions or to exercise your data protection rights, you can contact Burgas Taxi Transfer EOOD using the following details:
Email: office@burgas.taxi
Telephone: +359 8778 333 91
This privacy policy was last updated on 1 January 2026.
Read what travellers from across Europe say about their transfers to and from Burgas airport.